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Commonly Asked Questions

Commonly Asked Questions

All Ucore products are manufactured in China through Ucore owned and third part suppliers. Ucore employs a team of technical and quality control experts in China who work closely with all facilities to insure the highest standards are met during the product development and manufacturing process.

Most of our products ship from our warehouse in Brooklyn, NY. Some ship directly from the retailers warehouses across the US and Canada. To find out where your particular shipment is coming from, please inquire with the retailer you purchased from.

Return guidelines vary from one retailer to the next. Check with the retailer where you purchased your product to determine specific return policies. If you have purchased through us, please contact us at sales@ucoredecor.com

Ucore recommends that you hire a professional to install all fixtures and appliances purchased through us. If there are any problems, please refer to the installation templates and instructions that have arrived with the product. If the problem is still not solved, feel free to contact us via email: info@ucoredecor.com or by phone at 1-718-567-8688.

You can find our product on Wayfair, Houzz, and Amazon.